Shipping Policy

At The Box, we strive to provide the best shopping experience, including flexible shipping options to meet your needs. Below is all the relevant information about our shipping services:

Shipping Locations:

  • We ship to the United States and Puerto Rico.
  • If you are outside these areas, please contact us to verify shipping availability to your location.

Shipping Costs:

  • Shipping costs for orders within Puerto Rico and the continental U.S. are approximately $8.00 USD.
  • Free shipping is available for purchases of $700.00 USD or more.
  • For international shipping (Latin America), rates vary by country and package weight. Contact us for an exact quote before placing your order.

Order Processing:

  • We process and ship orders from Tuesday to Thursday.
  • Please note that we do not process orders on non-specified days or holidays.
  • Once your order has been processed, you will receive a confirmation email with tracking information so you can monitor your shipment.

Delivery Times:

  • Puerto Rico and U.S.: Orders take 3 to 7 business days to arrive.
  • Pre-Orders: Processing may take 1 to 4 weeks, depending on product availability. Be sure to review product descriptions for detailed estimated delivery times.

International Shipping:

  • We currently ship internationally throughout Latin America, but costs and delivery times may vary by country.
  • For these orders:
    • Contact us before making your purchase to verify availability and receive a personalized shipping cost estimate.
    • Please note that customers are responsible for any applicable customs fees, local taxes, or duties upon receiving their package.
    • Delivery times may range from 10 to 20 business days, depending on the destination.